Creating A Feedback Culture In Organizations
Feedback is an instrument that ideally belongs to the specific “tools” of a good leader. Feedback is nevertheless much more that a tool, it is an attitude. The authenticity of feedback is directly proportional with the degree of awareness on the individual and organizational advantages of feedback ensuring thus the development of a feedback culture characteristic to your company.
Advantages for Implementing a Feedback Culture could be:
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Improvement of individual performance and productivity
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Improvement of the communication process
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Materialization of the evaluation process in a concrete development
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Increase in motivation and sense of responsibility at individual level
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Open Communication top-down as well as bottom-up
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Correct communication of accomplishments and objectives
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Achievement of overall company objectives
Individual responsibility in generating a feedback culture on an organizational level is the starting point of the CONTUR concept.
Problems often encountered related to feedback
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Feedback is not lived and implemented despite the fat that organizational actors possess both the know-how and the Feedback tools
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Abusive usage of positive feedback and avoiding negative feedback in the context of performance evaluation
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Avoiding negative feedback out of politeness or culturally imposed reasons
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L ack of individual responsibility on the part of the leaders in dispersing the feedback culture as a internal company value
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Lack of action and follow-up after feedback
Our answer:
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O ur answer starts from the question raised by the employees of any company:” What advantages do I personally have for speaking my mind?”
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We see the implementation of a feedback culture as a mindset change process.
In this process we take into consideration the fact that a mentality can not be changed but it can be generated through the internal desire to change something -
We pay great attention to leaders and to the effects of their behaviour
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We analyze the freedom to act at organizational level, considering the organizational culture,systems and standards, and we develop together with you the necessary steps for implementing a feedback culture.
- Challenging, efficient and applied methods
- Our concept for creating a Feedback Culture originates in making the leaders of the organization become aware of the fact that a feedback will be only then repeated, when it triggers action and generates concrete results
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By means of knowing your company profoundly and by setting concrete objectives we are able to monitor the results of the new feedback culture