Your Situation
This seminar is designed for managers who lead teams or project groups in different geographic locations, for managers of international firms and employees involved in virtual or remote teams.
Your Benefit
This seminar has a workshop aspect. After this seminar, you will be able to use your communication channels more effectively to achieve the desired team rapport and goals; you will be able to create an increase in effectiveness and efficiency in the completion of managerial tasks among virtual / remote teams; promote the creativity of your own team.
Contents
- Perceive management tasks virtually
- Develop team work
- Motivation of virtual teams and acknowledging performance
- Conflict management and mediation
- Group exercise
- Communication strategies and channels
- Communication matrix: which medium for which situation
- Communication frequency and quality between sites
- Basic rules for telephone conferences
- Building up trust in remote and virtual teams
- The four components of trust
- Identifying a lack of trust and developing the right steps to build up trust
- The path to a successful remote coach
- Intercultural dimensions
- Managing time and adherence to schedules
- Power distance and leadership style
- High vs. low context and communication style
Methodology
- Professional input
- Role-plays
- Group work
- Collegial supervision