Your Situation
As a manager you are required to develop your communication skills to a professional level. Not only is communication competence needed for all conceivable work-related discussions, it is especially of great importance for the standard annual employee performance appraisal.
Your Benefit
At the end of the seminar you will be acquainted with the basics of communication theory, receive constructive and thorough feedback about your communication style as well as opportunities to improve your skills during training sessions.
Contents
- Transactional Analysis – identifying the Ego-State, adapting communication styles, understanding own automatisms and optimizing self-management skills in communication processes
- Preparing the employee performance appraisal
- The dramatic composition of an employee performance appraisal
- Communication instruments – maintaining dominance, expressing constructive critique, motivating
Methodology
Trainer
