Your Situation

Sales Managers, Account Managers

Your Benefit

After this interactive sales training, sales professionals can: - Successfully facilitate different customer meetings and discuss critical issues without losing ground - Take leadership and solve problems in difficult business situations

Contents

Define your business arena / stakeholder analysis

Sit in the driver´s seat with practical facilitation tools that can be used in customer meetings, e.g.

  • SWOT-analysis for business development,
  • ABC-analysis for prioritization of tasks
  • Root cause analysis for problem solving
  • Impact / effort matrix as help for decision making
  • Methods for overcoming stuck states

Advanced moderation techniques for customer meetings / opening, setting, leading and handling disquieters

Convince with the “added value” of your proposal (value selling)

Conflict management/ resolving interpersonal conflict through effective interpersonal negotiation skills

Trainer