Your Situation
Production managers, foremen, shift-leaders and / or employees who are in preparation of a new managerial role have the opportunity to measure, and through exchange, expand their experience and knowledge of motivation and conflict management.
Your Benefit
At the end of the seminar, the participants will comprehend the concept of motivation and how to generate motivation in daily practice. Further, participants will be able to recognize potential conflict situations and identify conflict types. They will become familiar with instruments to manage conflicts
Contents
- Motivation:
- Material and non-material incentives
- Motivation models
- Developing and supporting employees
- Motivation possibilities
- Setting up a personal action plan - Dealing with conflicts
- Identifying potential conflict signals
- Types of conflicts and their causes
- Conflict management instruments
- Conflict management through guided communication processes - - Addressing conflicts in dialogue
Methodology
Trainer
- Peter Huß ,CONTUR GmbH