Moderation, Personality Development, Sales & Key Account Management, Management Techniques
"You don't build a business – you build people – and then people build your business" - Zig Ziglar
Good relationship management is the foundation of successful collaboration – with customers, suppliers or colleagues. It is key to recognise the respective needs and circumstances of the other persons in online meetings, in order to build trust and commitment.
In order to assure the targeted planning, management and monitoring of your business relationships in a virtual world, one needs to pay particular attention to the available communication channels, and to their appropriate use. This will help you move fluidly and confidently on the "virtual dance floor".
Expert input, role plays, group work, peer consulting
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