Strengthen intercultural competence in online communication

Virtual collaboration in German-Chinese Teams – Improve intercultural communication in web meetings

Persistent travel restrictions create new challenges in international cooperation. In German-Chinese project teams, but also in cooperation with Chinese customers or partners, there are increasing friction losses that result from limited communication over distance. Personal meetings no longer take place, the basis of the cooperation is now formed by emails, phone calls or virtual meetings and information sessions.
Especially in interaction with a relationship and network-oriented culture like the Chinese, the mechanisms of virtual communication are strengthened negatively. The reduction in the possibilities of expression, the time limitation and, last but not least, differences in the ways of communication hinder personal exchange and relationship building - the basis of successful cooperation from a Chinese perspective.

Intercultural training for virtual communication with chinese partnern

This Live-Online-Training supports you in recognizing and overcoming the challenges of German-Chinese cooperation in virtual space. What are typical pitfalls? What should you do even more if you no longer have the opportunity to meet in person?
In this training you will become aware of the influences of virtual communication in work and business situations. You identify possible "stumbling blocks" and develop strategies and options for action that give you security and prospects of success in further cooperation with your Chinese colleagues and partners.

The most important facts about the intercultural online seminar:

• Special characteristics in German and Chinese communication
• Challenges of virtual conversation: technology, distance, differences, effects, intercultural correlation
• Raising awareness for building and maintaining relationsships in a virtual environment
• Practical tips and strategies for effective communication in 1-to-1 calls, meetings, information sessions
• Impulses with solution-oriented focus, neuro-scientific and intercultural research as well as agile tools

This training consists of

•  2 interactive online-sessions with 2 hours duration
•  Online check-in
•  Access to the online-material collection
•  Exercises between the individual online sessions
•  Active exercise sequences in the online sessions

This is what former participants say:

„Practical topics, motivating trainer."

„The structuring of the topics was very good. The transfer was varied and gripping."

„Important deepening, very interesting design."

Your trainer

Isabelle Hansen has over 25 years of in-depth experience in China and Asia.

She accompanies companies in the development of teams, executives and organizations in change processes (national and international) and supports them in international business development, strategy, sales and marketing as well as in project and change management.

As a management trainer for intercultural skills, she prepares for global business, Europe, China and Asia.

Questions and answers:

What are the differences between intercultural encounters „face to face" and digital?

Digital communication lacks some important means of communication, such as gestures, body language and often facial expressions. This often unconsciously conveys a very one-dimensional picture of the actual message.

What are the main challenges in virtual collaboration?

In a content-oriented culture such as the German, communication is goal-oriented and focuses on exchanging facts. This is reinforced by communication via the media. It can be overlooked, that good cooperation for colleagues or partners in China is also characterized by the fact that one develops and maintains the personal relationship. Frictional losses occur unintentionally.