English for the Office – Live Online Training in 5 Modules


Your Situation

You speak English regularly in a business context, yet you often reach your limits or suddenly feel insecure in a telephone conversation, putting together letters and mails or in a small talk situation, especially when you are unprepared for such a situation.

Your Benefit

You will practise many situations that occur in your everyday office life based on authentic materials and practical exercises. We will take into account the differences between American and British English and put them into practice. You will gain more confidence in dealing with international business partners and colleagues.


The five part on-line seminar offers you


  • Tools, tips and tricks in communicating correctly and politely with international customers and business partners
  • Gathering and understanding information, composing linguistically correct texts
  • Presenting and mastering specific office procedures, administration and project management
  • Preparation for conferences and presentations
  • Simulating various conversation situations in role plays
  • Acting and reacting confidently and independently in your daily business routine

The seminar comprises five modules:

Module 1 (90 minutes) gives you the basics such as greetings/ saying goodbye, how to start a conversation and small talk. Its purpose is to introduce you to the world of international communication and gives you a feeling for the do's and don'ts.

Module 2 (90 minutes): Become an expert in understanding emails! Your international contact partners are rarely English native speakers and often even more uncertain than you are. What exactly does your counterpart mean? And what did he/she actually want to achieve or avoid? Study case examples from your daily work routine, discuss them and evaluate them.

Module 3 (90 minutes): Never be speechless again! Using up-to-date expressions on the telephone and in direct contact situations. Watch out for "false friends". And what you should avoid at all costs! Learn vocabulary and expressions which will turn you into a respected and self-confident conversation partner.

Module 4 (90 minutes): Mastering concrete everyday situations. Become well prepared for typical dialogues in the office/administration/projects.


Module 5 (90 minutes): Texts/meetings/preparing presentations/designing professional invitations.

Receive 5 x 90 minute on-line comprehensive practice-oriented tools for international communication. Little effort – great results!


  • technical input
  • group work
  • role plays

Additional Information

This language training is offered in cooperation with our partner MR education services GmbH.

The trainers usually teach in their own mother tongue.


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