You have the impression that sometimes people are simply not doing what you want them to do? Nothing happens although you have quite clearly said so?
Time and again, during communication, there are misunderstandings, quick-tempered eruptions or conflicts?
You will receive help in this seminar! We train flexible and skillful behaviour and procedures for and in numerous communication situations. You analyse the situation, view your communication toolbox, find (hopefully!) the right tool and use it successfully. If you do not find a tool, then you learn to recognise one and to use it. By means of the effect and success of a tool, we will assess whether it was the correct one or an inappropriate one to use, and, in this case, which one would have been better.
The importance of dicussion targets:
The toolbox model:
Tactic & technique:
Communication: Your way to success