Communication: Your way to success


Your Situation

Globalization, international project work and constant change have made the world of work more complex. Communicating effectively, cooperating with colleagues, customers and suppliers and achieving a common goal are part of everyday professional life. In order to tackle these challenges successfully, very good communication skills are required.

Do you want to examine and optimize your communication behavior? Do you want to improve your ability to express yourself convincingly, argue effectively and tackle unfair attacks efficiently? Do you want to understand what others really want and explain confidently what you really want? Do you also want to recognize and solve future communication problems faster and avoid typical communication errors?

Your Benefit

You will learn how to talk directly, open and with insight and build on your own communicative strengths.
You will get to know simple and clear communication models, which will help you to better observe, interpret and assess conversations.
You will be taught authentic and respectful communication techniques for confident and self assured communication.
You will learn how to communicate with different personalities and how to better reach your goals.





Basic principles of successful, constructive communication

  • Examination of different models of communication (e.g. Schulz von Thun, Paul Watzlawick)
  • Positive thinking - positive speaking = positive communication and influence
  • virtual communication - challenges and communication channels


Basic equipment for interpersonal communication

  • The art of listening
  • Question techniques for success
  • Successfully convincing others and conclusive reasoning
  • Giving and receiving feedback


Body language

  • getting to know your body language and using it effectively
  • Gestures, facial expressions and voice
  • Congruent and incongruent messages


Communicating without conflict

  • Correctly implementing strategies for conflict resolution
  • Debating respectfully
  • Avoiding typical communication errors



Professional input, group work, peer consulting, role play, feedback (video-based upon request)



Personality Development, Management Techniques, Intercultural Collaboration


German, Romanian


"very broad variation of different exercises"


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