Conflicts and disputes often cost a lot of time and energy. The main reason is only a few of us have learnt to deal with conflicts in a constructive manner. Do you often experience that the central focus of a dispute revolves more on being right than settling the matter? Do certain work processes fail to run effectively due to personality clashes? In this seminar you can learn a straightforward, value-based model which enables you to address people in a professional context - particularly in very difficult situations.
After the seminar you will be familiar with a few of your own "conflict triggers". You will be able to prevent conflicts more easily, assert your needs with more composure and confidence and encourage the desired spirit of cooperation among your colleagues, employees and customers. Even in disputes, you will come to constructive agreements more quickly. In this way, you save time and energy for matters which are truly important: you can focus and work more effectively on your projects at work and have a more satisfaction with your professional rapport.
Attaining inner clarity and taking care of oneself in order to perform
Helpful steps in dialogues
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