Blended Learning Journey

Four Rooms of Change

Certification: Mastering Change & Transformation with Janssen’s Model®

Support change processes as a coach or consultant using innovative AI and digital tools. Inclusive, effective, and measurable.

Change processes involve people, and many change management approaches fall short. They fail to address the emotional aspect, which is crucial for the development and success of change.

The practical Four Rooms of Change theory, which has been used worldwide for over 30 years, and tools such as the CLAES AI-Coach® and digital pulsometer make it possible to support change projects in a participatory, effective and measurable way.

Moderation Diskussion

Blended Learning Journey

Four Rooms of Change

Certification: Mastering Change & Transformation with Janssen’s Model®

Support change processes as a coach or consultant using innovative AI and digital tools. Inclusive, effective, and measurable.

Change processes involve people, and many change management approaches fall short. They fail to address the emotional aspect, which is crucial for the development and success of change.

The practical Four Rooms of Change theory, which has been used worldwide for over 30 years, and tools such as the CLAES AI-Coach® and digital pulsometer make it possible to support change projects in a participatory, effective and measurable way.

See dates
Moderation Diskussion

Innovative
Certification Training
as a 43-hour
Learning Journey

Practical support
through interaction
with Certified User
network meetings

Use of
CLAES AI-Coach®
and pulsometer

Community Service
Platform with materials, applications, and
workshop guides

Learning Goals

  • You can manage change holistically—on both the cognitive and emotional levels, which are critical to success.
  • You’ll use an approach that integrates HR and Organizational Development, which is inclusive and fosters a sense of “we,” to successfully shape change.
  • You’ll experience how the theory and tools are applied in practice.
  • You’ll gain an understanding of the theoretical background and be able to use it to enhance your existing tools.
  • The certification program offers plenty of opportunity for reflection and discussion to address individual questions.

Course Description

Janssen’s Model® – „The Four Rooms of Change“ 

Janssen’s Model® describes “The Four Rooms of Change,” as Stockholm-based psychologist Dr. Claes Janssen calls his psychological model. As we navigate change, we constantly move through these four rooms: contentment, censorship, confusion, and the room of inspiration.

We all have experience with how we feel in each of these rooms and how we behave accordingly. In times of constant change, increasing complexity, and uncertainty, we see that many people find it harder to move out of the more uncomfortable rooms of censorship and confusion. This can lead to decreased performance, conflicts, low morale and illness.

Supporting change successfully and sustainably—whether for individuals, teams, or organizations. With Four Rooms, you have a pragmatic approach that is accessible to everyone and therefore inclusive.

  • They make successes visible
  • They involve people in the change process and lay the groundwork for dealing with resistance constructively
  • They foster a culture of mutual respect

The Four Rooms of Change theory has been successfully applied worldwide for more than 30 years. Certified Janssen’s Model Program Leaders will guide you through the certification process.

Certification is a learning journey that incorporates a variety of tools and formats and supports the application of these concepts in practice.

This Janssen’s Model® certification is accredited by the International Coaching Federation (ICF) as Continuing Coach Education (CCE). ICF-certified coaches can use this Janssen’s Model® certification to demonstrate the following continuing education hours:

Core Competencies: 14
Resource Development: 6

Specific details of the Learning Journey:

  • Drawing on your own experiences, you will work together as a group to develop the theory of the four rooms.
  • They get to know the different aspects of life and can get a general sense of where they stand.
  • You will explore the way through the rooms and learn how to work with them both individually and as part of a group.
  • You will put what you have learned into practice on the second day and prepare for your practical assignments.
  • You will learn about the CLAES AI-Coach® and how to use it, and you will be able to integrate it into your coaching processes with your coachees. Through examples, you will learn how to apply it in change management projects.
  • The difference between change and transformation is examined, and various change models are compared to determine which is appropriate in which situation.
  • Building on this, Personal Dialectics enables a deeper reflection on the dialectical spectrum between different perspectives. We will explore how Personal Dialectics can be applied in coaching and in conflict situations within a team.
  • The Digital Pulsometer is a Janssen’s Model® tool that allows you to assess the current state of your organization or team. The results are available immediately, and you can work directly with your teams to act on the findings.
  • We will test and apply these methods together as a group so that you are fully prepared to gain your first practical experience within your own team.
  • Sharing insights on how you can use the Pulsometer with your clients to improve their Well-Being Index will help you expand your range of services.

Flyer Kompass Support Program for Self-Employed Individuals

Kompass-Support more details (in German)

Specific details of the Learning Journey:

  • Drawing on your own experiences, you will work together as a group to develop the theory of the four rooms.
  • They get to know the different aspects of life and can get a general sense of where they stand.
  • You will explore the way through the rooms and learn how to work with them both individually and as part of a group.
  • You will put what you have learned into practice on the second day and prepare for your practical assignments.
  • You will learn about the CLAES AI-Coach® and how to use it, and you will be able to integrate it into your coaching processes with your coachees. Through examples, you will learn how to apply it in change management projects.
  • The difference between change and transformation is examined, and various change models are compared to determine which is appropriate in which situation.
  • Building on this, Personal Dialectics enables a deeper reflection on the dialectical spectrum between different perspectives. We will explore how Personal Dialectics can be applied in coaching and in conflict situations within a team.
  • The Digital Pulsometer is a Janssen’s Model® tool that allows you to assess the current state of your organization or team. The results are available immediately, and you can work directly with your teams to act on the findings.
  • We will test and apply these methods together as a group so that you are fully prepared to gain your first practical experience within your own team.
  • Sharing insights on how you can use the Pulsometer with your clients to improve their Well-Being Index will help you expand your range of services.

Flyer Kompass Support Program for Self-Employed Individuals

Kompass-Support more details (in German)

Key Facts About Certification

  • A unique, original model of the Four Rooms of Change: practical and universally applicable
  • A solid foundation and catalyst for further change management methods and coaching processes
  • Using the CLAES AI-Coach® in coaching sessions and during change processes
  • Use a pulsometer to develop teams and organizations and strengthen meta-skills such as self-management and change management, both individually and as a team
  • The certification program provides plenty of opportunity for reflection and discussion to address individual questions
  • Increase your visibility as a coach or consultant: Register as a Certified User on our website
  • Access to the Community Service Platform, which includes additional resources and workshop guides
  • In-depth exchange of experiences: Regular meetings of the Certified User Network
Certification Mastering Change & Transformation with Janssen's Model®

Certification methods

The certification program is structured as a Learning Journey:

  • Self-study sessions, small-group work, or whole-class activities
  • Brief Insights
  • Trying it out directly in a training situation
  • Targeted preparation for the transition to practice
  • Joint reflection, mutual feedback, and even job shadowing ensure effectiveness
  • 2 two-day face-to-face training sessions, 3 three-hour live online sessions, and 4 half-hour follow-up discussions (dates to be arranged during the training)

Participants' comments

All dates

There are currently 2 dates available for this seminar.

02.07.2026 - 03.07.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

03.09.2026 - 04.09.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

Trainer:
Dr. Angelika Schrand
Tanja Tralau- Vieillemard
Language:
german
Order no. 210080_e
Price
4.900,00 EUR (plus VAT.)
The price includes seminar materials, a certificate of participation, one group lunch per full seminar day, and coffee breaks. The cost of overnight accommodation and breakfast will be billed directly to the hotel.
Free places available
Book now

05.11.2026 - 06.11.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

04.03.2027 - 05.03.2027

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

Trainer:
Dr. Angelika Schrand
Xiaoli He
Language:
german
Price
4.900,00 EUR (plus VAT.)
The price includes seminar materials, a certificate of participation, one group lunch per full seminar day, and coffee breaks. The cost of overnight accommodation and breakfast will be billed directly to the hotel.
Free places available
Book now

02.07.2026 - 03.07.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

03.09.2026 - 04.09.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

Trainer:
Dr. Angelika Schrand
Tanja Tralau- Vieillemard
Language:
german
Order no. 210080_e
Price
4.900,00 EUR (plus VAT.)
The price includes seminar materials, a certificate of participation, one group lunch per full seminar day, and coffee breaks. The cost of overnight accommodation and breakfast will be billed directly to the hotel.
Free places available
Book now

05.11.2026 - 06.11.2026

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

04.03.2027 - 05.03.2027

09:00 - 17:00

Face-to-face training

CONTUR GmbH, Hannover

Trainer:
Dr. Angelika Schrand
Xiaoli He
Language:
german
Price
4.900,00 EUR (plus VAT.)
The price includes seminar materials, a certificate of participation, one group lunch per full seminar day, and coffee breaks. The cost of overnight accommodation and breakfast will be billed directly to the hotel.
Free places available
Book now

Inhouse Seminare & Learning Journeys

We also offer this seminar as an in-house event tailored to your company. With our Learning Journeys, we integrate and accompany the transfer into practice to ensure effectiveness and sustainable learning.

Do you have any questions?

Our experts are happy to assist you!

Do you have any questions?

Our experts are happy to assist you!

FAQ

?
!

Many change management approaches operate on the cognitive level and describe process steps – such as Kotter’s 8 steps, Lewin’s phases, and others. They often describe what one should do to get people on board. Four Rooms of Change bridges the cognitive and emotional-social levels in a very clear, easily understandable way. This is particularly true for people without a background in psychology.

The underlying theory helps us recognize how our attitudes influence us in everyday life, thereby explaining the “why”. This empowers both individuals and teams to take responsibility and act on their own, thereby strengthening their capacity for self-organization intrinsically – that is, through the systematic process itself. It can also be combined with other systemic approaches in individual coaching. Due to its ease of access, it is directly applicable for the coachee – without lengthy theoretical explanations beforehand.

“The Four Rooms of Change” is the original model developed by Claes Janssen. The “House of Change” was published and used by Ashridge Business School. It is based on the Four Rooms. Ashridge added additional rooms, which Claes Janssen, however, did not consider necessary or helpful. The Four Rooms were developed based on Claes Janssen’s research on attitudes toward life.

He refers to this as the internal “yes/no” conflict and its resulting impact on the phases of change. The four rooms were developed based on this concept. The House of Change and the additional rooms are not linked to Claes Janssen’s scientific findings and are not necessary in practice. Furthermore, they are often misused in practice; for example, managers are told that they should move their employees out of the room of contentment in order to achieve change. The room of contentment fosters productivity and efficiency, and driving all employees into censorship and confusion is counterproductive.

A key finding of Claes Janssen’s research was that people deal with change differently depending on their mindset, and it is therefore incorrect to assume that everyone is in the same place in the same situations. This is particularly confirmed by research on resilience. The simplistic assumption developed in the House of Change from a managerial perspective – that everyone should be “taken along” through the stages simultaneously—therefore does not help to successfully shape change processes.

We are delighted that so many people use the Four Rooms in their training sessions and workshops. This demonstrates the model’s accessibility and the value it offers simply as an explanatory framework.
During the certification process, you will come to realize just how much strength and energy the development process – based on Claes Janssen’s theory – unleashes in people. The connection to the underlying theory enables deeper reflection and, consequently, expanded options for action for all users in a wide variety of everyday situations – in daily leadership, coaching, negotiations, conflict resolution, and, of course, in all forms of change.

As a certified user

  • you can use an internationally proven training guide
  • you work with the original version in a licensed and legally compliant manner, based on the underlying scientific theory
  • you will enhance your expertise when working with internal or external clients, and the holistic approach will enable you to ensure transparency and successful implementation.

As a certified user, you can become a member of the international FOUR ROOMS network and

  • gain access to analytical tools and training guides
  • can use all Four Rooms instruments under license
  • have access to the national and international network of professional users of Four Rooms
  • will be listed as a licensed consultant on the CONTUR website upon request.

If you’d like to get familiar with Four Rooms and find a helpful change and development model that you can apply with both internal and external clients, the Introduction is a great place to start.

If you work as a coach or consultant and want to gain a deeper understanding of transformation and change, the Advanced Learning Journey is the right choice for you. If you’d like to use additional integrated instruments that are innovatively supported by digital tools and AI, we offer you the opportunity to expand your service portfolio for your clients in a scalable way.

Many change management approaches operate on the cognitive level and describe process steps – such as Kotter’s 8 steps, Lewin’s phases, and others. They often describe what one should do to get people on board. Four Rooms of Change bridges the cognitive and emotional-social levels in a very clear, easily understandable way. This is particularly true for people without a background in psychology.

The underlying theory helps us recognize how our attitudes influence us in everyday life, thereby explaining the “why”. This empowers both individuals and teams to take responsibility and act on their own, thereby strengthening their capacity for self-organization intrinsically – that is, through the systematic process itself. It can also be combined with other systemic approaches in individual coaching. Due to its ease of access, it is directly applicable for the coachee – without lengthy theoretical explanations beforehand.

“The Four Rooms of Change” is the original model developed by Claes Janssen. The “House of Change” was published and used by Ashridge Business School. It is based on the Four Rooms. Ashridge added additional rooms, which Claes Janssen, however, did not consider necessary or helpful. The Four Rooms were developed based on Claes Janssen’s research on attitudes toward life.

He refers to this as the internal “yes/no” conflict and its resulting impact on the phases of change. The four rooms were developed based on this concept. The House of Change and the additional rooms are not linked to Claes Janssen’s scientific findings and are not necessary in practice. Furthermore, they are often misused in practice; for example, managers are told that they should move their employees out of the room of contentment in order to achieve change. The room of contentment fosters productivity and efficiency, and driving all employees into censorship and confusion is counterproductive.

A key finding of Claes Janssen’s research was that people deal with change differently depending on their mindset, and it is therefore incorrect to assume that everyone is in the same place in the same situations. This is particularly confirmed by research on resilience. The simplistic assumption developed in the House of Change from a managerial perspective – that everyone should be “taken along” through the stages simultaneously—therefore does not help to successfully shape change processes.

We are delighted that so many people use the Four Rooms in their training sessions and workshops. This demonstrates the model’s accessibility and the value it offers simply as an explanatory framework.
During the certification process, you will come to realize just how much strength and energy the development process – based on Claes Janssen’s theory – unleashes in people. The connection to the underlying theory enables deeper reflection and, consequently, expanded options for action for all users in a wide variety of everyday situations – in daily leadership, coaching, negotiations, conflict resolution, and, of course, in all forms of change.

As a certified user

  • you can use an internationally proven training guide
  • you work with the original version in a licensed and legally compliant manner, based on the underlying scientific theory
  • you will enhance your expertise when working with internal or external clients, and the holistic approach will enable you to ensure transparency and successful implementation.

As a certified user, you can become a member of the international FOUR ROOMS network and

  • gain access to analytical tools and training guides
  • can use all Four Rooms instruments under license
  • have access to the national and international network of professional users of Four Rooms
  • will be listed as a licensed consultant on the CONTUR website upon request.

If you’d like to get familiar with Four Rooms and find a helpful change and development model that you can apply with both internal and external clients, the Introduction is a great place to start.

If you work as a coach or consultant and want to gain a deeper understanding of transformation and change, the Advanced Learning Journey is the right choice for you. If you’d like to use additional integrated instruments that are innovatively supported by digital tools and AI, we offer you the opportunity to expand your service portfolio for your clients in a scalable way.

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