Conflict Management

Blended training

Conflict Management

Basics of conflict resolution

Conflicts are an everyday occurrence in the professional environment. In this conflict management seminar, you will gain a deeper understanding of the causes and triggers of conflicts and develop prevention and clarification strategies on this basis.

See dates

Request as an in-house event

See dates

Request as an in-house event

Blended training

Conflict Management

Basics of conflict resolution

See dates

2 days classroom training + 0,5 days virtual training

Practical conflict resolution

Guided self-reflection

Peer exchange

2 days classroom training + 0,5 days virtual training

Practical conflict resolution

Guided self-reflection

Peer exchange

Your Learning Goals

Identify causes and dynamics of conflicts

Reflection of own conflict behavior

Conflict resolution by open communication

Constructive solution of conflicts

Course description

In this conflict management seminar, you will gain a deeper understanding of what motivates people’s behavior and how disruptions arise in people’s interactions that have conflict potential.

You will understand that genuine appreciation means above all having a genuine interest in people’s motives for action in order to be able to deal constructively with different behavioral strategies and thus minimize the risks of conflict.

You reflect on your own motives for action, your own relationship to conflicts as well as your previous conflict behavior and discover development potentials and possibilities for yourself to be able to resolve conflicts constructively.

In addition to technical input, the seminar primarily provides space for guided self-reflection, collegial exchange, discussion and the development of creative, practice-oriented implementation ideas for the constructive resolution of conflicts.

The seminar “Conflict Management” is based on the model of basic psychological needs of the behavioral therapist Klaus Grawe and on insights from the conflict research of Friedrich Glasl.

show less

The seminar “Conflict Management” is based on the model of basic psychological needs of the behavioral therapist Klaus Grawe and on insights from the conflict research of Friedrich Glasl.

Most important facts about the course

What makes people act, how they act, what their motivation is, and what the difference is between motive for action and behavioral strategy.

What I myself associate with the topic of "conflict" and how this affects my conflict behavior.

What causes conflicts and how conflict dynamics develop if conflicts are not identified and resolved early on.

How concrete causes of conflict can be fathomed and thus create the prerequisite for conflict clarification.

How a constructive, goal-oriented communication culture works as an effective conflict prevention and which steps are necessary and useful for this purpose.

Your compentent trainer

Carla Gosch is a trainer and consultant at CONTUR with in-depth experience in the areas of communication, presentation techniques, conflict management and time and self management with a strong focus on self-reflection. She conducts her trainings in presence and virtually.

Carla Regine Gosch

Trainer

Profile

All dates

There are currently 2 dates available for this seminar.

21.05. - 04.06.2025 Hannover (german)

21.05.2025 - 22.05.2025

09:00 - 17:00

Face-to-face module

Mercure Hotel Hannover Oldenburger Allee, Hannover

04.06.2025

09:00 - 13:00

Live Online Session: Follow-up

MS Teams

Trainer:

Carla Gosch

Language:

german

Order no. 400032_f

Price

1.490,00 EUR (plus VAT.)

This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.

Free places available

Book now