At CONTUR GmbH, I fulfil a dual role: 50% of my time is spent as a customer manager – taking enquiries, being the contact person for projects and formulating offers – and the other 50% is spent as a trainer and consultant. My core areas of expertise are soft skills and methodological competencies. As a studied rhetorician, I am naturally interested in topics of communication and presentation, but I also deal primarily with virtual and hybrid cooperation.