Your Situation
Assertiveness and the power of positive communication are essential soft skills that ought to be in all of our global toolkits.
Seminar language is English.
Your Benefit
- In this fast paced, interactive three day workshop, acquire more of the competence you desire while developing essential skills to build and maintain healthy relationships with your boss, colleagues, staff, customers and suppliers in all areas of business.
- Getting your message across concisely and effectively without stepping on other people’s toes.
- Gaining a solid foundation in 'positive persuasiveness' will give you and your colleagues the confidence and the tools that you desire to get ahead in our global community.
Contents
- Assertiveness
- Expressing yourself confidently in a clear affirmative manner.
- How to raise self-esteem and self image to become more positively assertive.
- Knowing yourself and how you react in specific confrontational situations.
- The Power of Positive Communication
- Persuading others to take a desired action while building and maintaining relationships.
- Increasing your effectiveness in overcoming resistance.
- Placing emphasis on listening to and seeing the other point of view.
- Gaining an understanding of group dynamics.
- Understanding how to make ‘weaknesses’ work for you.