Target group
Managers and employees who would like to extend their negotiation skills.
Targets
The aim of this seminar is to open up to the participants new ways of leading negotiations and discussions. The different forming elements of communication such as language, body language, rhetoric and argumentation techniques will be dealt with. Both possible negative behaviors and positive potential for development will be identified.
Content
- Negotiating within the discord of cooperation and conflict
- Which strategies are available?
- Which factors determine choice of strategy?
- What are negotiation tactics?
- The planning and structure of negotiation processes
- The atmosphere in which the negotiation takes place
- Questioning and argumentation technique
- The dos and don’ts of negotiation skills
