You would like to argue your point of view clearly and convincingly and stand up for your interests and convictions. Furthermore, you want to behave constructively in conflict situations without being thrown into an apparently unsolvable dilemma because you are afraid of the negative consequences.
You want to trust your feelings without them overwhelming you and maintain control of yourself even in difficult discussions.
You would like to develop your professional and personal contacts on the basis of mutual respect and acceptance, while showing that you are able to make compromises yet without accepting “lame compromises”.
When it comes to your contacts with other people – whether they are colleagues, employees, customers or supervisors, you want to view yourself as self-reliant and self-confident, able to distance yourself from manipulative or aggressive behaviour, and present yourself as a conversation and negotiation partner who is to be taken seriously.