Classroom Training
Conflict Management I – Identifying conflicts and finding constructive solutions
Do internal conflicts also reduce efficiency in your company and make constructive and appreciative cooperation more difficult? Then a conflict management seminar can help. You will learn how to solve conflicts reliably.
Classroom Training
Conflict Management I – Identifying conflicts and finding constructive solutions
Do internal conflicts also reduce efficiency in your company and make constructive and appreciative cooperation more difficult? Then a conflict management seminar can help. You will learn how to solve conflicts reliably.
3 days classroom training
Exchange and network
Time out from the daily work routine
Solve conflicts successfully
In our seminar on conflict management, you will learn about effective methodological tools that you can use to resolve conflicts successfully. If you apply them skillfully, you will prevent disputes between employees that affect the efficiency of the work.
Course description
Your Situation
Conflicts and disputes often cost a lot of time and energy. The main reason is only a few of us have learnt to deal with conflicts in a constructive manner. Do you often experience that the central focus of a dispute revolves more on being right than settling the matter? Do certain work processes fail to run effectively due to personality clashes? In this seminar you can learn a straightforward, value-based model which enables you to address people in a professional context – particularly in very difficult situations.
Your Benefit
After the seminar you will be familiar with a few of your own “conflict triggers”. You will be able to prevent conflicts more easily, assert your needs with more composure and confidence and encourage the desired spirit of cooperation among your colleagues, employees and customers.
Even in disputes, you will come to constructive agreements more quickly. In this way, you save time and energy for matters which are truly important: you can focus and work more effectively on your projects at work and have a more satisfaction with your professional rapport.
Furthermore you will learn how to attain inner clarity and taking care of yourself in order to perform as well as helpful steps in dialogues.
Methods
- Professional input
- Group work
- Collegial Support
- Role plays
Even in disputes, you will come to constructive agreements more quickly. In this way, you save time and energy for matters which are truly important: you can focus and work more effectively on your projects at work and have a more satisfaction with your professional rapport.
Furthermore you will learn how to attain inner clarity and taking care of yourself in order to perform as well as helpful steps in dialogues.
Methods
- Professional input
- Group work
- Collegial Support
- Role plays
Most important facts about the course
- Self-reflection: My conflict style, my inner attitude, my view toward others
- Understand the essence of the conflict: What exactly am I concerned about?
- What concrete actions do I want to undertake / do I wish from others
- Coping with anger / problems
- Address undesired behaviors appropriately without generating unnecessary resistance
- Cope with criticism and reproaches - the art of comprehending the true meaning behind the words of your counterpart
- Bring about concrete, mutual solutions which all parties can accept
All dates
03.07.2023 - 05.07.2023
09:00 - 17:00
Face-to-face training
03.07.2023 - 05.07.2023
09:00 - 17:00
Face-to-face training
Your Contact Person
Our experts will be pleased to advise you!
Your Contact Person
Our experts will be pleased to advise you!