Classroom training

Communication: Your way to success

See dates
See dates

Classroom training

Communication: Your way to success

See dates

3 days of classroom training

Time out from the daily work routine

Intensive feedback and reflection

Network and exchange

Your learning goals

  • Basic principles of successful, constructive communication
  • Basic equipment for interpersonal communication
  • Using body language consciously
  • Communicate without conflict

Course description

Your Situation

Globalization, international project work and constant change have made the world of work more complex. Communicating effectively, cooperating with colleagues, customers and suppliers and achieving a common goal are part of everyday professional life. In order to tackle these challenges successfully, very good communication skills are required.

Do you want to examine and optimize your communication behavior? Do you want to improve your ability to express yourself convincingly, argue effectively and tackle unfair attacks efficiently? Do you want to understand what others really want and explain confidently what you really want? Do you also want to recognize and solve future communication problems faster and avoid typical communication errors?

Your Benefit

  • You will learn how to talk directly, open and with insight and build on your own communicative strengths.
  • You will get to know simple and clear communication models, which will help you to better observe, interpret and assess conversations.
  • You will be taught authentic and respectful communication techniques for confident and self assured communication.
  • You will learn how to communicate with different personalities and how to better reach your goals.

Content

Basic principles of successful, constructive communication

  • Examination of different models of communication (e.g. Schulz von Thun, Paul Watzlawick)
  • Positive thinking – positive speaking = positive communication and influence
  • virtual communication – challenges and communication channels

Basic equipment for interpersonal communication

  • The art of listening
  • Question techniques for success
  • Successfully convincing others and conclusive reasoning
  • Giving and receiving feedback

Body language

  • getting to know your body language and using it effectively
  • Gestures, facial expressions and voice
  • Congruent and incongruent messages

Communicating without conflict

  • Correctly implementing strategies for conflict resolution
  • Debating respectfully
  • Avoiding typical communication errors

Methods

Professional input, group work, peer consulting, role play, feedback (video-based upon request)

Content

Basic principles of successful, constructive communication

  • Examination of different models of communication (e.g. Schulz von Thun, Paul Watzlawick)
  • Positive thinking – positive speaking = positive communication and influence
  • virtual communication – challenges and communication channels

Basic equipment for interpersonal communication

  • The art of listening
  • Question techniques for success
  • Successfully convincing others and conclusive reasoning
  • Giving and receiving feedback

Body language

  • getting to know your body language and using it effectively
  • Gestures, facial expressions and voice
  • Congruent and incongruent messages

Communicating without conflict

  • Correctly implementing strategies for conflict resolution
  • Debating respectfully
  • Avoiding typical communication errors

Methods

Professional input, group work, peer consulting, role play, feedback (video-based upon request)

Participants' comments

All dates

There are currently 3 dates available for this seminar.

05.07.2022 - 07.07.2022

09:00 - 17:00

Face-to-face training

Leonardo Hotel Hannover, Hannover

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_q
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

27.09.2022 - 29.09.2022

09:00 - 17:00

Face-to-face training

Götzfried Kultur & Spa Hotel, Regensburg

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_r
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

22.11.2022 - 24.11.2022

09:00 - 17:00

Face-to-face training

City Hotel Bad Vilbel, Bad Vilbel

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_s
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

05.07.2022 - 07.07.2022

09:00 - 17:00

Face-to-face training

Leonardo Hotel Hannover, Hannover

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_q
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

27.09.2022 - 29.09.2022

09:00 - 17:00

Face-to-face training

Götzfried Kultur & Spa Hotel, Regensburg

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_r
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

22.11.2022 - 24.11.2022

09:00 - 17:00

Face-to-face training

City Hotel Bad Vilbel, Bad Vilbel

Trainer:
Bianca Daniela Butscher
Language:
german
Order no. 400024_s
Price
1.240,00 EUR (plus VAT. )
This price includes all course material, certificate of participation, as well as, in the case of face-to-face events, food including lunch (per full training day) and coffee breaks. Any costs for accommodation/breakfast will be billed directly to the participant by the hotel.
Free places available
Book now

Your Contact Person

Our experts will be pleased to advise you!

Your Contact Person

Our experts will be pleased to advise you!

More seminars

 

Online, Presence

Leadership without formal authority

Dates on request

Professional leadership without a disciplinary function is a special challenge. In our seminar, you will learn effective leadership tools for successful cooperation.

 

Blended

The Art of Mastering Assertiveness

Dates on request

In our seminar on self-assertion, you will be provided with insights and models that will help you to successfully represent your opinion.

 

Online, DHIT

DHIT®: Leading and Managing Yourself in Change

Dates on request

Are you in an emotionally demanding situation? Are you facing a challenging change? Do you feel paralyzed or overwhelmed by this situation? These feelings are normal reactions to unexpected change. Learn more about which emotional reactions trigger crises and changes with the help of the Four Rooms of Change® and find a way out of the crisis that is coherent for you.

 

Online, DHIT

DHIT®: Self-Image – and the image others have of us

Dates on request

Do you agree that, especially in these critical times, it is more important than ever to encounter your own colleagues, customers or partners in a convincing and professional manner - especially now that encounters mainly take place in virtual space?

 

Online, DHIT

DHIT®: A strong ME

Dates on request

Are you familiar with such situations? You want to give justified criticism to a co-worker, but the well-considered sentence gets stuck in your throat? You feel attacked or treated unfairly and your emotions are running away with you? Do you often have the feeling that you cannot assert your own points of view and interests?

Discover our seminars Questions? Get in contact with us!